Walt Disney World’s Lost & Found
You know that moment…when your heart starts to race because you don’t see something where it should be? I guess the importance of it depends on what level your stress hits while looking for it. On a scale from 1-10, 10 being “I cannot LIVE without this item,” I would say mine was at a 9. Read on how once again my personal experience will be YOUR gain.
I was with the family at DTD on Saturday night- dinner at Earl of Sandwich with our favorite Drumhellers then an impromptu hang out with the Pennell family for Hannah’s birthday- a perfect evening. Yet somewhere, even after Dave thought he may have lost his own, my wallet left my purse. I am not sure if I dropped it, which is bound to happen when I pull out my cell phone charger on a regular basis, or if I left it somewhere. I would love to say I use it SO MUCH that it finally had enough of me and left me for another owner, but she isn’t full much these days, so there you have it.
The kicker was that I didn’t even realize it was missing until the next morning. Hubby and I had a couple of errands to run, and after my charger was pulled out of my purse, it felt awfully light. There was the moment, where time stops and you just go into “search” mode. Isn’t it funny how we look in places that make no sense? Like somehow I felt like folding the laundry and it somehow fell into the basket (Craig dumped the laundry everywhere on the bed, then proceeded to pull up all our blankets LOL). What is actually sad is that my phone and charger probably leave my purse more than my wallet does. While hubby searched the car and the house, I googled to find the Lost and Found phone number- and found it with no problem.
I was surprisingly calm about the whole situation- normally I would be freaking out and probably blaming Craig for it. And if you all don’t blame your spouses unnecessarily on occasion you are lying through your teeth! As the “Soarin” music played, I felt it was a good sign. It’s my favorite ride, so it would make sense it would be playing while they looked for it. They asked me what it looked like, where I felt I lost it, and what was in it. I laughed as I told the nice CM that there wasn’t much cash, but I was more annoyed if I would have to go and get a new drivers license, cc, and so on. To my delight he came back on the line and said “Yep, we have it!” I almost dropped the phone I was so shocked- in this day, in this economy, it just seems so unlikely to ever see it again. “And Miss? Your cash, credit cards, etc.. are all in there.” I actually said “Wow, there ARE still good people out there.”
They offered to mail it or I could come and pick it up- you can guess which one I picked. Having it in my hand as soon as possible was best for my stress level, even though I knew they had it. We drove right on over, and conveniently parked in their tiny lot, which is located on the right of the TTC near Magic Kingdom. You do not have to pay for parking at the MK gate to pick up something from the Lost & Found, just let the attendant know why you need to get through.
I was third in line, and this was on a Sunday morning. When I was on the phone, I was supposed to remember an area in which they put it. I didn’t. So when they asked me where they put it, I said it was lost the night before so it had to be in their recent stuff. He walked out with my wallet and actually asked me “Can I see your license?” I said “Sure, it’s in your hand.” We had a good laugh, he made sure it was me, and I was handed back my life. Then he asked me to wait, and brought out my cash, which was already in their inventory, in a white envelope that had my name on it. After I had my whopping $13 back, I signed their paperwork saying I had it back. It did get me thinking, what do they do with all the cash they find? Maybe they use it to ship all of those lost items home?! Can you imagine what they spend on getting those items back to people? I don’t know when and how it all works, but I now know how it worked for me.
My advice? Put this number into your contacts for while you are here on a Disney vacation, or if you live close by- (407) 828-3150. I was given a number first to Guest Relations, who in turn gave me the number I just posted. Have your item description ready, and be specific as possible! Also any information as to what Park, what area of the Park, etc. that you can give them will help tremendously. All of the lost items from the 4 Theme Parks, 2 Water Parks and the DTD area are sent to this area. I am not sure on Resorts, I am sure they all handle their own. Don’t panic when it happens to you, just breathe, call, and remember that it isn’t Disney’s fault you lost it, so don’t lose it on the CM who is trying to help. My wallet is happy to be home, and I am thankful to those who returned it. I told Craig that I return items quite often, so hopefully it was good Disney karma. Thanks for reading and have a great evening.